- Why did you create two separate areas, shop and database?
- Well, over the years, since 1999, we accumulated 1000s of pen pictures and pen informations,
and by creating a database are, we are able offer a treasure of pen information.
- Why do some sellers charge VAT (to German and EU buyers) and others not?
- Well, first some sellers on penboard.de sell just their private collections (=no VAT) and others are professionals. But second - some professionals chose a complicated way of paying VAT and thus do not have to charge VAT (e.g. Ekonsumer) and others pay VAT the regular way (e.g. penboard and penprinzess)
- What are the shipping costs?
- We normally ship by registered airmail. cost to overseas from Euro 8 upwards.
Shipment by courier, FEDEX, UPS, DHL - to overseas will cost from 20 Euro upwards, depending on size and weight of the parcel.
Courier to European destinations may cost from Euro 15 upwards.
- Payment methods?
- We gladly accept payment via Paypal (in Euro please) , by wire , by cash. Please contact the seller to arrange other methods of payment.
- Export price vs. EU Price ?
- Sales to countries outside EU - European community - is not subject to VAT. This is the Export price.
Sales inside EU are subject to VAT - in case the seller himself is obliged to pay VAT.
- Euro and Dollar prices?
- Penboard prices are quoted in Euro. as a service for overseas buyers, we also show the export price in Dollars. This one is calculated based on the current exchange rate. Thus, the Dollar price is subject to change.
- <span style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse; ">When I purchase a product through <a href="http://penboard.de/" target="_blank" style="color: rgb(42, 93, 176); ">penboard</a> am I buying from an eBay-like (auction site) or from individuals who own/run <a href="http://penboard.de/" target="_blank" style="color: rgb(42, 93, 176); ">penboard</a> ? </span>
- Penboard is NOT an auction site, its structured like a regular web shop (plus database). <br>Tom Westerich founded penboard in 1999 to run it as his personal webshop. About 4 years, he called in forces and convinced 4 friends to join the penboard. We are now selling as a team. Every enquiry or order you send to penboard will arrive directly at the owner of the pen, you refer to.